EMC.base

ZenPacks.zenoss.EMC.base

Monitoring for EMC VNX/VMAX devices.

The EMC Base ZenPack supports the following features:

• Support block level storage via SMI-S for VNX
• Support block level storage for Symmetrix VMAX 10/20/40K Series
• Support file level storage via API for VNX
• Initial discovery and continual update of relevant components.
• Performance monitoring of both of statistics and health scores.
• Event management integration of VNX/VMAX events into Zenoss event system.
• Service impact and root cause analysis. (Requires Zenoss Service Dynamics)

Commercial

This ZenPack is developed and supported by Zenoss Inc. Commercial ZenPacks are available to Zenoss commercial customers only. Contact Zenoss to request more information regarding this or any other ZenPacks. Click here to view all available Zenoss Commercial ZenPacks.

Releases

Version 2.1.1- Download

• Released on 2019/08/27
• Requires WBEM ZenPack >= 2.0.1, PythonCollector ZenPack >= 1.5.2, StorageBase ZenPack >= 1.3.0, ZenPackLib ZenPack >= 2.0.4
• Compatible with Zenoss 6.2 - 6.4 and Zenoss Cloud

Version 2.1.0- Download

• Released on 2018/05/15
• Requires WBEM ZenPack >= 2.0.1, PythonCollector ZenPack >= 1.5.2, StorageBase ZenPack >= 1.3.0, ZenPackLib ZenPack >= 2.0.4
• Compatible with Zenoss Resource Manager 4.2.5 - 6.x

Version 1.2.1- Download

• Released on 2017/06/09
• Requires WBEM ZenPack, PythonCollector ZenPack, StorageBase ZenPack, ZenPackLib ZenPack
• Compatible with Zenoss Resource Manager 4.2.x - 5.2.x

Gallery

EMC Prerequisites

• EMC Solutions Enabler V7.6
• SMI-S Provider 4.6

Block Storage for VNX/VMAX

For monitoring block level storage, the EMC base ZenPack enables Resource Manager to use the Web Based Enterprise Management (WBEM) protocol to monitor and model VNX and VMAX devices under /Storage/EMC/VNX/ and */Storage/EMC/VMAX/: device classes by executing queries and parsing the output. Parsing of this information is performed on the Resource Manager server (if using a local collector) or on a distributed collector. Information is gathered via the EMC Storage Management Initiative Specification (SMI-S) Provider.

Use of WBEM Pull Operations

WBEM Pull operations allow EMC device to break one huge response into several ones. In case the modeling or monitoring processes take too much time or even never complete; please refer the WBEM zenpack documentation about zWBEMMaxObjectCount and zWBEMOperationTimeout zProperties. The following video demonstrates how to setup block level storage monitoring on EMC base versions 1.0.5 and 1.1.2 via SMI-S.

Block VNX/VMAX Discovery

The following components will be discovered when modeled.

Data Devices

• Properties: OwningStorageProcessor, RAID, StoragePool, Array ID, WWN, Total Managed Space (MB), Total Managed Space (GB), StoragePoolID, StoragePoolGroup, Total Consumed MB, Total Consumed GB, WBEM Class Name, WBEM SP Instance ID, WBEM SV Creation Class Name, WBEM SV Device ID, WBEM SV System Name, WBEM SV System Creation Class
• Relationships: Storage Pools, Storage Pool Groups

Batteries

• Properties: Battery Status, Battery ID, Array ID, Enclosure, Manufacturer, WBEM Class Name, WBEM Tag
• Relationships: Storage Enclosure

Hard Disks

• Properties: Volume, Storage Pool ID, Disk Type, Array ID, Disk Drive Name, Storage Pool, WBEM Class Name, WBEM Device ID, WBEM System Name, WBEM System Creation Class Name
• Relationships: Storage Pools, Storage Enclosure

Power Supplies

• Properties: Power Supply Serial Number, Power Supply ID, Enclosure, Array ID, EMC Status, WBEM Class Name, WBEM Tag

Storage Pools

• Properties: Pool ID, EMC Status, Total Managed Space, Thin Provisioned Space, Array ID, Space Limit, Element Name, Number of Disks, Number of Data Devices, Class Name, Tag
• Relationships: Data Devices, Hard Disks

Link Control Cards

• Properties: LCC Name, EMC Status, Version, Array ID, Card ID, Enclosure ID, WBEM Class Name, WBEM Tag
• Relationships: Storage Enclosure

Storage Processors

• Properties: SP IP, SP Name, Array ID, Manufacturer, Version, Serial Number, Number of Ports, Enclosure, WBEM Class Name, WBEM Tag
• Relationships: Storage Enclosure, SP Ports

SP Ports

• Properties: Port Name, Port Number, Array ID, Processor Card ID, Port Status, Processor Card, Enclosure, WBEM Class Name, WBEM Tag
• Relationships: Storage Processor

Storage Enclosures

• Properties: Enclosure State, Serial Number, Address, Hardware model, Manufacturer, Product ID, Logical Identifier, Firmware Revision, Title, Array ID, Number of Batteries, Number of Disks, Number of Link Control Cards, Number of Power Supplies, Number of Storage Processors, WBEM Class Name, WBEM Tag
• Relationships: Storage Processors, Link Control Cards, Batteries

Arrays

• Properties: Version, Name, Model, Serial Number, Block SW Version, File SW Version, WBEM Class Name, WBEM Identifying Number, WBEM Tag
• Relationships: SMI-S Provider

Block VNX/VMAX Performance Monitoring

The following datapoints will be collected every 5 minutes by default.

Array (in /Storage/EMC)

• Datasources
  • Array
    • KBytesRead, KBytesTransferred, KBytesWritten, ReadHitIOs, ReadIOs, TotalIOs, WriteHitIOs, WriteIOs
  • PrimordialStoragePool
    • EMCRemainingRawCapacity, EMCTotalRawCapacity, RemainingManagedSpace, TotalManagedSpace
  • Status
• Thresholds
  • storage capacity (requires Capacity ZenPack)
• Graph Definitions
  • Data Throughput, Managed Space Usage, Operation Throughput, Raw Space Usage, Space Utilization

Battery (in /Storage/EMC)

• Datasources
  • Status

DeviceStoragePool (in /Storage/EMC)

• Data Sources
  • DeviceStoragePool
    • EMCPercentSubscribed, EMCRemainingRawCapacity, EMCSubscribedCapacity, EMCTotalRawCapacity, RemainingManagedSpace, TotalManagedSpace
• Thresholds
  • storage capacity (requires Capacity ZenPack)
• Graph Definitions
  • Managed Space Usage, Raw Space Usage, Space Utilization

HardDisk (in /Storage/EMC)

• Datasources
  • DiskDrive
    • EMCFreeBlocks, EMCNumberOfBlocks
  • DiskExtent
    • EMCQueueArrivals, EMCQueueLength, IOTimeCounter, IdleTimeCounter, KBytesRead, KBytesTransferred, KBytesWritten, ReadIOs, TotalIOs, WriteIOs
  • Status
• Graph Definitions
  • Data Throughput, Operation Throughput, Space Utilization, Time Utilization

LUN (in /Storage/EMC)

• Datasources
  • Status
  • StorageVolume
    • EMCQueueArrivals, EMCQueueLength, IOTimeCounter, KBytesRead, KBytesTransferred, KBytesWritten, ReadIOs, TotalIOs, WriteIOs
• Graph Definitions
  • Data Throughput, Operation Throughput, Queueing, Response Time, Time Utilization

LinkControlCard (in /Storage/EMC)

• Datasources
  • Status

PowerSupply (in /Storage/EMC)

• Datasources
  • Status

SPPort (in /Storage/EMC)

• Datasources
  • FEPort
    • KBytesTransferred, TotalIOs
  • Status

StorageEnclosure (in /Storage/EMC)

• Datasources
  • EnclosureChassis
    • EMCAverageAirInletTemperature, EMCAverageInputPower, EMCCurrentAirInletTemperature, EMCCurrentInputPower
  • Status
• Graph Definitions
  • Inlet Temperature, Input Power

StorageProcessor (in /Storage/EMC)

• Datasources
  • Status
  • StorageProcessorSystem
    • EMCHighWaterFlushes, EMCIdleWaterFlushes, EMCLowWaterFlushes, EMCPctDirtyPages, EMCQueueArrivals, EMCQueueLength, EMCWriteFlushes, EMCWriteKBytesFlushed,IOTimeCounter, IdleTimeCounter, KBytesRead, KBytesTransferred, KBytesWritten, ReadIOs, TotalIOs, WriteIOs,
• Graph Definitions
  • Data Throughput, Flush Rate, Flush Throughput, Operation Throughput, Time Utilization

UnifiedStoragePool (in /Storage/EMC)

• Datasources
  • UnifiedStoragePool
    • EMCPercentSubscribed, EMCRemainingRawCapacity, EMCSubscribedCapacity, EMCTotalRawCapacity, RemainingManagedSpace, TotalManagedSpace
• Thresholds
  • Low Managed Space, Low Remaining Capacity, Over Subscribed, Projected High Disk, storage capacity (requires Capacity ZenPack)
• Graph Definitions
  • Managed Space Usage, Raw Space Usage, Space Utilization

VirtualProvisioningPool (in /Storage/EMC)

• Datasources
  • VirtualProvisioningPool
    • EMCPercentSubscribed, EMCRemainingRawCapacity, EMCSubscribedCapacity, EMCTotalRawCapacity, RemainingManagedSpace, TotalManagedSpace
• Thresholds
  • storage capacity (requires Capacity ZenPack)
• Graph Definitions
  • Managed Space Usage, Raw Space Usage, Space Utilization

Array (in /Storage/EMC/VMAX)

• Datasources
  • Array
    • KBytesRead, KBytesTransferred, KBytesWritten, ReadHitIOs, ReadIOs, TotalIOs, WriteHitIOs, WriteIOs
  • PrimordialStoragePool
    • EMCTotalRawCapacity, RemainingManagedSpace, TotalManagedSpace
  • Status
• Thresholds
  • storage capacity (requires Capacity ZenPack)
• Graph Definitions
  • Data Throughput, Managed Space Usage, Operation Throughput, Space Utilization

DeviceStoragePool (in /Storage/EMC/VMAX)

• Data Sources
  • DeviceStoragePool
    • EMCPercentUsed, EMCTotalRawCapacity, RemainingManagedSpace, TotalManagedSpace
• Thresholds
  • storage capacity (requires Capacity ZenPack)
• Graph Definitions
  • Managed Space Usage, Space Utilization

HardDisk (in /Storage/EMC/VMAX)

• Datasources
  • DiskDrive
    • EMCFreeBlocks, EMCNumberOfBlocks
  • DiskExtent
    • IdleTimeCounter, KBytesRead, KBytesTransferred, KBytesWritten, ReadIOs, StatisticTime, TotalIOs, WriteIOs
  • Status
• Graph Definitions
  • Data Throughput, Operation Throughput, Space Utilization, Time Utilization

LUN (in /Storage/EMC/VMAX)

• Datasources
  • Status
  • StorageVolume
    • KBytesRead, KBytesTransferred, KBytesWritten, ReadIOTimeCounter, ReadIOs, TotalIOs, WriteIOTimeCounter, WriteIOs
• Graph Definitions
  • Data Throughput, Operation Throughput, Response Time, Time Utilization

StorageEnclosure (in /Storage/EMC/VMAX)

• Datasources
  • Status

StorageProcessor (in /Storage/EMC/VMAX)

• Datasources
  • Status
  • StorageProcessorSystem
    • EMCIdleTimeDir, EMCPercentBusyTime, EMCZhpfReadsKbytes, EMCZhpfWritesKbytes, KBytesTransferred, ReadIOs, StatisticTime, TotalIOs, WriteIOs
• Graph Definitions
  • Data Throughput, Operation Throughput, Time Utilization, zHPF Data Throughput

VirtualProvisioningPool (in /Storage/EMC/VMAX)

• Datasources
  • VirtualProvisioningPool
    • EMCDisabledCapacity, EMCOversubscribedCapacity, EMCPercentSubscribed, EMCPercentageUsed, EMCSubscribedCapacity, RemainingManagedSpace, TotalManagedSpace
• Thresholds
  • storage capacity (requires Capacity ZenPack)
• Graph Definitions
  • Capacity, Managed Space Usage, Space Utilization

Array (in /Storage/EMC/VNX)

• Datasources
  • Array
    • EMCEFDDataFlushedSPA, EMCEFDDataFlushedSPB, EMCEFDPercentDirtyCacheSPA, EMCEFDPercentDirtyCacheSPB, KBytesRead, KBytesTransferred, KBytesWritten, ReadHitIOs, ReadIOs, TotalIOs, WriteHitIOs, WriteIOs
  • ArrayChassis
    • EMCAverageInputPower, EMCCurrentInputPower
  • PrimordialStoragePool
    • EMCRemainingRawCapacity, EMCTotalRawCapacity, RemainingManagedSpace, TotalManagedSpace
  • Status
• Thresholds
  • Low Managed Space, Low Total Capacity, storage capacity (requires Capacity ZenPack)
• Graph Definitions
  • Data Throughput, Flush Rate, Input Power, Operation Throughput

Block VNX/VMAX Impact Services

When combined with the Zenoss Service Dynamics product, this ZenPack adds built-in service impact capability for EMC devices. The following service impact relationships are automatically added. These will be included in any services that contain one or more of the explicitly mentioned entities.Service Impact Relationships

• SP Ports failure affects related Storage Processors
• Power Supplies, Batteries, Link Control Cards, Storages Processors, or Device failure affects related EMC Storage Enclosures
• Storage Enclosures failure affects related Hard Disks
• Hard Disks failure affects related Storage Pools
• Storage Pools failure affects related Data Devices

File level Storage for VNX

For monitoring file level storage, the EMC base ZenPack enables Resource Manager to communicate with the VNX XML API Server under ''/Storage/EMC/VNXFile'' device class. The API queries are made directly to the VNX Control Station from the Resource Manager server (if using a local collector) or on a distributed collector. If the XML API Server is disabled, the user has to start the XML API Server. Depending on the VNX model, this may be done by uncommenting the ''daemon "XML API Server"'' section (~6 lines) in ''/nas/sys/nas_mcd.cfg'' as ''root'' user and restarting nas services (service nas start).Reference: EMC API documents available here: https://community.emc.com/docs/DOC-19626

File VNX Discovery

[[File:File_VNX_yuml.png|thumb|320px|File Storage Model Diagram]]The following components will be discovered when modeled.

Overview

• Graphs: Top 5 File Systems Usage, Top 5 Storage Pools Usage. Graphs populate when collector collects File System and Storage Pool metrics

Control Station

• Properties: Address, Hostname, Slot, Version, DnsServers, NtpServer, Netmask, TimeZone, Type
• Relationships: CelerraSystem, Mover

Mover

• Properties: Role, Host, Standbys, StandbyFors, I18NMode, FailoverPolicy
• Relationships: MoverInterface, CifsServer, Volume, FileStoragePool, FileSystem, NfsExport, CifsShare, CelerraSystem, ControlStation

Interfaces

• Properties: Device, MacAddr, IpAddress, Mtu, Up, Vlanid, IpVersion, NetMask, BroadcastAddr
• Relationships: Mover, CifsServer

Volume

• Properties: Type, Size, VirtualProvisioning, ClientVolumes (Uses and UsedBys), ClientFileSystems
• Relationships: Mover, FileStoragePool, FileSystem, ClientVolumes, CelerraSystem

Storage Pool

• Properties: Description, DiskType, Size, MemberVolumes, Storage, MayContainSlicesDefault, AutoSize, VirtualProvisioning, IsHomogeneous, DataServicePolicies, TemplatePool, StripeCount, StripeSize
• Relationships: Volume, FileSystem, CelerraSystem, Mover

Filesystem

• Properties: Type, ContainsSlices, BasedOn, InternalUse, Storages
• Relationships: NfsExport, CifsShare, CelerraSystem, Mover, Volume, FileStoragePool

NFS Export

• Properties, Fil, Path, ReadOnly
• Relationships: Mover, FileSystem

CIFS Server

• Properties: Interfaces, Type, Workgroup, LocalUsers, MoverIdIsVdm
• Relationships: MoverInterface, CifsShare, Mover

CIFS Share

• Properties: Path, FileSystem, MoverIdIsVdm
• Relationships: Mover, CifsServer, FileSystem

File VNX Performance Monitoring

The following datapoints are collected every 5 minutes by default.CIFSShare (/Storage/EMC/VNXFile)

• Datasources
  • CIFS-State
    • openConnections, openFiles
  • CIFS-Totals
    • all, nt, smb, trans2
• Graph Definitions
  • Open State, Procedure Calls

CelerraSystem (/Storage/EMC/VNXFile)

• Datasources
  • Events

DataMover (/Storage/EMC/VNXFile)

• Datasources
  • Network-Ip
    • deliv, notForw, received, sent
  • Network-Tcp
    • connLing, connReq, received, resets, retransm, sent
  • Network-Udp
    • badPorts, deliv, incomplHdrs, sent
  • ResourceUsage
    • cpu, mem
• Thresholds
  • CPU Utlization, Memory Utlization
• Graph Definitions
  • IP Network, TCP Network, UDP Network, Utilization

FileSystem (/Storage/EMC/VNXFile)

• Datasources
  • FileSystemUsage
    • filesTotal, filesUsed, pctSpace, spaceTotal, spaceUsed
• Thresholds
  • FileSystem Capacity
• Graph Definitions
  • File Usage, Space Usage

Interface (/Storage/EMC/VNXFile)

• Datasources
  • Network-Devices
    • In, Out
• Graph Definitions
  • Traffic

NFSExport (/Storage/EMC/VNXFile)

• Datasources
  • NFS-ProcV2Calls
    • create, fsstat, getattr, link, lookup, mkdir, read, readdir, readlink, remove, rmdir, root, setattr, symlink, wrcache, write
  • NFS-ProcV3Calls
    • v3access, v3commit, v3create, v3fsinfo, v3fsstat, v3getattr, v3link, v3lookup, v3mkdir, v3mknod, v3null, v3pathconf, v3read, v3readdir, v3readdirplus, v3readlink, v3remove, v3renamev3rmdir, v3setattr, v3symlink, v3vaai, v3write,
  • NFS-Rpc
    • badAuth, badData, calls, dupl, resends
• Graph Definitions
  • NFSV2 Procedure Calls, NFSV3 Procedure Calls, RPC Requests

StoragePool (/Storage/EMC/VNXFile)

• Datasources
  • FileStoragePool
    • pctSize, size, usedSize
• Thresholds
  • Pool Capacity, storage capacity (requires Capacity ZenPack)
• Graph Definitions
  • Capacity

File VNX Events

Zenoss periodically polls the Control Station for VNX events and creates Zenoss events when they occur. Events can be configured either through the VNX device or blocked/filtered through the unique ''eventClassKey: emc-vnx-file-events|'' in Zenoss Resource Manager. Events are collected every 5 minutes by default.EMC VNX File (Celerra) events are mapped to Zenoss events in the following way:Components

Celerra Source	Zenoss Component
DART (Data Access in Real Time)	Mover
CS_CORE, XML_API, CS_PLATFORM	Control Station

Severities

Celerra Severity	Zenoss Severity
Clear	Clear (0)
Debug	Debug (1)
Info	Info (2)
Notice	Info (2)
Warning	Warning (3)
Error	Error (4)
Critical	Critical (5)
Alert	Critical (5)
Emergency	Critical (5)

Zenoss Event description

• Severity: Zenoss Severity mapped from Celerra severity
• Component: Zenoss Component mapped from Celerra source
• EventClass: Zenoss Event Class generated internally from eventClassKey rule
• eventKey: Celerra Message code
• eventClassKey: emc-vnx-file-events|
• summary: Description of event or Celerra message code
• message: An unparsed XML API response received from the VNX XML API Server
• celerra-facility: Celerra Facility
• celerra-target-logtime: Celerra logtime

EMC Celerra documents warn that message codes may vary with different models. If the collector receives an unknown message code, the event ''summary'' field will display the message code and the ''message'' event field will display the full unparsed XML API response.

File VNX Service Impact and Root Cause Analysis

When combined with Zenoss Service Dynamics, this ZenPack adds built-in service impact and root cause analysis capabilities for services running on VNX. The service impact relationships shown in the diagram and described below are automatically added and maintained. These will be included in any services that contain one or more of the discovered components listed above.Impact Relationships with File components - CelerraSystem impact Control Stations, Movers, Storage Pools, Volumes and File Systems - Control Station impact Movers - Mover impact Interfaces, CIFS Servers, CIFS Shares, NFS Exports - Interface impact CIFS Servers - Volume impact File Systems, Storage Pools and other types of Volumes - Storage Pool impact File Systems - File System impact NFS Exports, CIFS Shares - CIFS Server impact CIFS Shares

Zenoss Block and File Analytics

This ZenPack provides additional support for Zenoss Analytics. Perform the following steps to install extra reporting resources into Zenoss Analytics after installing the ZenPack.

• Copy emc-analytics-bundle.zip for block or file-analytics-bundle for file from $ZENHOME/ZenPacks/ZenPacks.zenoss.EMC.base/ZenPacks/zenoss/EMC/base/analytics/ on your Zenoss server.

• Navigate to Zenoss Analytics in your browser.

• Login as superuser.

• Remove any existing ''EMC base ZenPack'' folder.

• Choose ''Repository'' from the ''View'' menu at the top of the page.

• Expand ''Public'' in the list of folders.
• Right-click on ''EMC base ZenPack'' folder and choose ''Delete''.

• Confirm deletion by clicking ''OK''.

• Add the new ''EMC base ZenPack'' folder.

• Choose ''Server Settings'' from the ''Manage'' menu at the top of the page.

• Choose ''Import'' in the left page.
• Remove checks from all check boxes.
• Click ''Choose File'' to import a data file.
• Choose the emc-analytics-bundle.zip or file-analytics-bundle file copied from your Zenoss server.
• Click ''Import''.

You can now navigate back to the ''EMC base ZenPack'' folder in the repository to see the following resources added by the bundle.Domains

• EMC Domain (Imported from emc-analytics-bundle.zip for block only)
• EMC File Domain (Imported from file-analytics-bundle.zip for file only)

Reports

• (None)

Views

• EMC_Storage_Pool (Imported from emc-analytics-bundle.zip for block only)
• EMC_Storage_Pool_Subscribed_Usage (Imported from emc-analytics-bundle.zip for block only)
• EMC_Storage_Pool_Usage_Bytes (Imported from emc-analytics-bundle.zip for block only)

Domains can be used to create ad hoc views using the following steps.

1. Choose ''Ad Hoc View'' from the ''Create'' menu.
2. Click ''Domains'' at the top of the data chooser dialog.
3. Expand ''Public'' then ''EMC base ZenPack''.
4. Choose the ''EMC Domain'' for block or ''EMC File Domain'' for file.

Installed Items

Installing this ZenPack will add the following items to your Zenoss system.Configuration Properties

• zEMCModelComponents

Device Classes

• /Storage/EMC/VNX
• /Storage/EMC/VMAX
• /Storage/EMC/VNXFile

Modeler Plugins

• emc.wbem.VNX
• emc.wbem.VMAX
• emc.api.CelerraSystem

Datasource Types

• EMC
• EMC Status

Monitoring Templates

• Array (Storage/EMC)
• Array (Storage/EMC/VNX)
• Array (Storage/EMC/VMAX)
• Battery (Storage/EMC)
• CelerraSystem (Storage/EMC/VNXFile)
• CIFSShare (Storage/EMC/VNXFile)
• DataMover (Storage/EMC/VNXFile)
• Device Storage Pool (Storage/EMC)
• Device Storage Pool (Storage/EMC/VMAX)
• FileSystem (Storage/EMC/VNXFile)
• HardDisk (Storage/EMC)
• HardDisk (Storage/EMC/VMAX)
• Interface (Storage/EMC/VNXFile)
• LUN (Data Device) (Storage/EMC)
• LUN (Data Device) (Storage/EMC/VMAX)
• NFSExport (Storage/EMC/VNXFile)
• Power Supply (Storage/EMC)
• Processor Port (Storage/EMC)
• Storage Enclosure (Storage/EMC)
• Storage Enclosure (Storage/EMC/VMAX)
• StoragePool (Storage/EMC/VNXFile)
• Storage Processor (Storage/EMC)
• Storage Processor (Storage/EMC/VMAX)
• Unified Storage Pool (Storage/EMC)
• Virtual Prov Pool (Storage/EMC)
• Virtual Prov Pool (Storage/EMC/VMAX)

Usage

Configuring Block or File for Monitoring

To monitor a VNX or VMAX storage device, select the ''Add EMC Storage'' option.

This should present an ''Add EMC Device - Block or File'' window.

Adding Block Storage Devices

1. Select VNX (Block) or VMAX (Block) Device Type
2. Enter IP Address of the EMC SMI-S-Provider
3. Enter Port number. Default: 5989
4. If the SMI-S provider supports SSL on the port, the SSL box must be checked.
5. Enter Username and Password credentials of the SMI-S Provider. This may be different from UniSphere

Alternatively you can use zenbatchload to add VNX/VMAX block storage from the command line. To do this, you must create a file with contents similar to the following. Replace all values in angle brackets with your values minus the brackets. Multiple endpoints can be added under the same ''/Devices/Storage/EMC/VNX'' or ''/Devices/Storage/EMC/VMAX''section.

For VNX (Block Storage) Devices

/Devices/Storage/EMC/VNX vnx_block setManageIp='<smi-s_address>', zCommandUsername='<smi-s_username>', zCommandPassword='<smi-s_password>'

For VMAX (Block Storage) Devices

/Devices/Storage/EMC/VMAX vmax_block setManageIp='<smi-s_address>', zCommandUsername='<smi-s_username>', zCommandPassword='<smi-s_password>'

You can then load the endpoint(s) with the following command: zenbatchload <filename>

Configuring status-severity mapping for components status events

To configure appropriate severities for statuses for VNX or VMAX devices you need to do next steps:

• Open Status datasource for specific component.
• Fill text fields under "EMC Status Mapping" section with expected statuses for particular severities in CSV format.
• Close modal window by clicking SAVE button. For example, you can enter Degraded, Error, Stopping in "Warning" severity field.

Note: In case same statuses are filled in different severity fields, system will use the first one in the following order:

• Clear
• Info
• Warning
• Error
• Critical

SMI-S Provider Verification

To validate that data is being gathered correctly and that the SMI-S provider is configured correctly, you can make direct calls via WBEM command line tools. On Linux, you can install several tools via the local package manager to make these types of calls. One such tool is called wbemcli and below is a sample command you can execute to test data retrieval. Zenoss recommends that you DO NOT install this on the Zenoss server but onto a separate Linux installation that has a network path to the SMI-S provider.Sample command:

wbemcli -dx -noverify ei 'http://<USER>:<PASSWORD>@<HOST>:5988/root/emc:SE_ManagementServerSoftwareIdentity'

This command should enumerate instances (ei) of the Disk Drive class. Please note, command format depends on installed version of the wbemcli tool. Please check usage documentation.

Adding File Storage Devices

1. Select VNX (File) Device Type
2. Enter IP Address of the primary Control Station of the EMC VNX Device
3. Enter Username and Password API credentials of the Control Station (Unisphere credentials)

Alternatively, you can use zenbatchload to add VNX/VMAX file storage from the command line. To do this, you must create a file with contents similar to the following. Replace all values in angle brackets with your values minus the brackets. Multiple endpoints can be added under the same "/Devices/Storage/EMC/VNXFile".

For VNX (File Storage) Devices

/Devices/Storage/EMC/VNXFile vnx_file setManageIp='<control_station_address>', zCommandUsername='<api_username>', zCommandPassword='<api_password>'

You can then load the endpoint(s) with the following command: zenbatchload <filename>

Starting the XML API Server

The following section is referenced from EMC API documents available from here: https://community.emc.com/docs/DOC-19626From "EMC® VNX™ for File 7.1 - XML API Programmers Guide" (Pg. 180):

To start the XML API server, do the following:

• As root, use a text editor to uncomment the following entry in /nas/sys/nas_mcd.cfg:

  daemon "XML API Server"-
      executable "/nas/sbin/start_xml_api_server"
      optional yes
      canexit yes
      autorestart yes
      ioaccess no
  

• Restart nas services with the following command: service nas start

The XML API is now started and is controlled by the master control daemon.

Troubleshooting

Please refer the Zenoss Service Dynamics documentation if you run into any of the following problems:

• ZenPack will not install
• Adding a device fails
• Don't understand how to add a device
• Don't understand how to model a device

If you cannot find the answer in the documentation, then Resource Manager (Service Dynamics) users should contact Zenoss Customer Support.

If zProperty zEMCModelComponents displayed as a string of comma separated values on Zenoss 5.x or 6.x, then restart the zproxy service (by restarting) top-level "Zenoss.resmgr" application in Control Center.

Tuning Modeling of EMC VNX and VMAX devices

Usually, the set of objects and attributes to be modeled and how they should be processed is predefined in this ZenPack. However, a limited amount of tuning is possible via the zEMCModelComponents property on VNX and VMAX devices. This property is used to control which types of components can be modeled, and it allows:

• to add huge EMC devices to Zenoss, which may otherwise timeout during their initial modeling
• not to model components are not of interest in a particular environment
• not to model components which are changing too frequently

This property contains a list of all components which ca be modeled by EMC modeler plugins. Some components can be deselected from this list in case device cannot be modeled due to a large number of components e.g., data devices, hard disks or arrays (modeling of array component includes fetching data about monitoring identifiers for all other components and it might take a lot of time).

VNX File Request Fault Error

The following section is referenced from EMC API documents available from here: https://community.emc.com/docs/DOC-19626From "EMC® VNX™ for File 7.1 - XML API Programmers Guide" (Pg. 177, 178):

It is possible that the XML API Server, during the execution of the packet, fails to perform one of the requests. This type of failure results in a fault of this request, but not of the entire packet. Note that after such a failure, the other requests in the same packet are performed as if nothing happened. In any case, you need to report failures of this type to an EMC Customer Support Representative because they may indicate additional problems.

Changes

2.1.1

• Compatibility with WMEB ZenPack 3.0.0
• Updated Storage Pool graphs to reflect collected data and remove deprecated, unused charts (ZPS-3572)
• Updated Celerra System modeling to no longer break when processing Virtual Data Movers (ZPS-3844)
• Added documentation details for wbemStatsSampleInterval, which is defined on the EMC device (ZPS-3605)
• Corrected links for ZC instances which had invalid links from one component to another (ZPS-4400)
• Tested with Zenoss 6.3.2, Cloud and Service Impact 5.5

2.1.0

• Add capacity thresholds for storage pools (ZPS-2693)
• Fix monitoring for hard disks with the same IDs which are connected to different arrays (ZPS-2817)
• Add storage capacity thresholds (ZPS-3152)
• Log Request Fault Errors and when modeling VNXFile (ZPS-2936)
• Fix invalid storage pool and filesystem capacity (ZPS-3228)
• ElementName is not always present (ZPS-3307)
• Tested with Zenoss Resource Manager 6.1.2, Zenoss Resource Manager 5.3.3 and Service Impact 5.3.0

2.0.0

• Add new datasource type EMC
• Make optional use of WBEM Pull Operations (ZPS-2533)
• Add functionality to select modeling components for EMC VNX and VMAX devices (ZPS-2374)
• Fix monitoring templates for EMC VMAX devices (ZPS-172)
• Fix monitoring statuses for components (ZPS-2372)
• Fix datapoint aliases length (ZPS-2619)
• Fix event mapping rules to handle empty eventClassKey (ZPS-2615)
• Fix traceback during zenpack installation (ZPS-2602)
• Fix Y-Axis label on LUN Queueing Graph (ZPS-1771)
• Add ability to preconfigure status-severity mapping for components status events (ZPS-1715)
• Add better events handling for components when SMI-S Provider points to multiple storages (ZPS-178)
• Convert and display all graphs and grid values in base units (ZPS-3228)
• Tested with Zenoss Resource Manager 6.0.1, Zenoss Resource Manager 6.1.0, Zenoss Resource Manager 5.3.3, Zenoss Resource Manager 4.2.5 RPS 743 and Service Impact 5.2.3

1.2.1

• Enable adding VNX File devices from multi-device add wizard (ZPS-1440)
• Fix "old_data_path" errors on Zenoss 5.2.3 and newer (ZPS-1392)

1.2.0

• Add support for File Storage via API
• Fix traceback KeyError: 'Serial Number' in VMAX modeler plugin (ZPS-184/ZPS-186)
• Fix unit test errors due to vSphere ZenPack version (ZEN-24481)
• Added additional LUN Metrics - "Response Time" graph, updated "Data Throughput" and "Operation Throughput" graphs with reading and writing data (ZPS-414)
• Fix event view from dependency view (ZPS-182)
• Added migrate to remove duplicated graph threshold for 'Raw Space Usage' graph after the upgrade. (ZPS-179)
• Fix Reports for block emc-vnx-bundle.zip in Analytics (ZPS-964)

1.1.2

• Remove dependency on CalculatedPerformance ZenPack. (ZEN-19707)

1.1.1

• Fix incorrect data device (LUN) impacts. (ZEN-21813)

1.1.0

• Add DynamicView support for EMC storage dependencies. (ZEN-19844)
• Fix scaling of time utilization values on LUN and hard disk graphs. (ZEN-20152)

1.0.6

• Removed dependency on Calculated Performance (ZEN-19707)